If you need to return an item, please email, chat or call us within 30 days of receiving the item to get the address and notes for returning. Please noted that any return without informing us will not be accepted.
(1) Making a return is easy! First, send us an email with the order number, the reason for the return, and the frame name. Once your request is made, our customer service team will be in touch with you within 24 hours.
(2)Once customer service notifies you that you're all set to mail your return, we will provide you our return contact info including address and tel number. Or you may buy a shipping label from us, which may cost $9.95.